return and refund policy
If you are not delighted with your markdavis.com purchase, you may return it to us within seven (7) days of receipt.
All merchandise must be in its original, unworn condition, with any price or security tags attached, contained in its original, unblemished packaging, for a full refund.
You must request a return merchandise authorization (RMA) number prior to shipping your return. Returns received without an RMA number clearly noted on the outside of the package will be refused. Following the issuance of an RMA number, the merchandise must be received by our office within seven (7) days in order to complete the transaction. Please contact customerservice@markdavis.com or call +1 843 466 6000 for assistance.
All returns must be shipped freight and insurance prepaid.
The following are not returnable under any circumstances: Items marked “Final Sale,” customized, special order or personalized items, altered, sized or modified items and gift cards. Additionally, items purchased from any source other than markdavis.com must be returned to their original place of purchase and are subject to the original retailer’s terms and conditions.
Gift recipients are entitled to a non-refundable markdavis.com merchandise credit. Gift cards are not returnable. Items purchased with a gift card in part, or in whole, may be returned so long as they do not meet any of the criteria listed in the preceding paragraph.
Please note that credit for returned merchandise is given in the form of the original payment. If the item being returned was paid for by check, a delay of up to thirty (30) days, from the date we receive the returned item, may be incurred in the issuance of a refund check.
The Return Policy above is extracted from our Terms and Conditions and is provided here for your convenience. We encourage you to familiarize yourself with our complete Terms and Conditions.